Posts Tagged ‘merchant account’

I had a supplier who i thought was good, turned out to be a scam, now i have a chargeback headed my way. I have a first data merchant account, will it show up on my credit report, and if it does will it affect it badly or just not so much
yes it was under sole

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I own a business in Wisconsin, and recently had a customer charge back their credit card 3 weeks after using the service they paid for. I have 2 merchant accounts. One is a regular merchant account, the other is through paypal. I have been in business for 3 years and have had 4 chargebacks in this amount of time, which is very low considering how much volume we do. My regular merchant account fights chargebacks very good, and i have never lost with them. Paypal however is terrible at fighting them, as I have never won with them. My question is, can I simply run this person’s transaction on my regular merchant account, after they have done a chargeback on my paypal merchant account? Or will I get in trouble for running it again. This person still has merchandise from us, and used our service, yet has not returned anything after the chargeback. The reason I want to run this again on my regular merchant account is because if they do a chargebcak on that one, I know I will probably win.

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1. If someone stole other people’s credit card and make a purchase on a web site, and the victim filed a dispute with the credit card company, the website merchant will receive a chargeback. What should the merchant do to avoid this type chargeback record, especially the web site offers online services which is not tangible goods?

2. Even the merchant proved that this is someone else’s fraudulent transaction, will the fraudulent transaction amount counted toward the charegeback amount in the merchant’s merchant account? Who will suffer as a victim here – the merchant service bank or the merchant or the credit card issuer? It doesn’t make sense to hold the merchant responsible for the fraud since this is an online transaction and there is no way the merchant can prevent this, especially the fraudulent transaction has the correct 3-digit or 4-digit number and correct street address.

3. what should you do? report to the police and get the police to catch those people?

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About 2 years ago I opened up a merchant account with a credit card processing company called Card Service International so I could charge credit cards for my ebay sales instead of using Paypal. Well the first week of sales totaled about ,200 or so. A few days after charging the cards I still saw no sign of the money in my bank account. Then a few days later I saw a DEBIT for ,200 on my account from CSI (card service international). I called them about they explained that since my accoutn was new a red flag was triggered in their system and they were going to have their fraud dept review my account and until the review was complete they would have to chargeback all my recent orders. I explained to the man on the phone SEVERAL TIMES that they have never DEPOSITED the money from the orders into my account int he first place so they didn’t need to DEBIT my account because they never gave me the money to begin with that I had earned from the sales. Apparenly he didn’t care….
I researched the company and found several other complaints similar to mine that and that many class action lawsuits had been filed against CSI b/c they had a history of fraud. I quickly blocked all access to my bank account by this company and filed a chargeback to get my 00 back.

So this morning (2 years later) I wake up and find that I have some new info on my credit report. CSI is claiming that I have debts owed to them amounting ,500! I cannot imagine that the amount of money I owe them could possibly even be anywhere NEAR this amount. My merchant fees per month were only a minimum processing fee and a statement fee. How could I POSSIBLY owe them over 16 grand?

Now is it just me, or can they legally do that? There is just NO way I could owe them that much money. I don’t know what to do. Should I consult an attorney?

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Hello, is there a way to eliminate buyers from using credit cards on your paypal account when they send you money?

I wish to set up a 3rd party merchant account in it’s place to accept cc’s, and only accept paypal if it’s nonCC payment types to avoid chargeback situations. It’s proven Paypal won’t fight or investigate claims for their customers, and chargebacks could be costly. This is all about min. fraud risks.

So, is there a feature to disable the use of credit cards being used on paypal for a business account? If so, where can I find this?

Thanks

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